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Privacy Policy

The following privacy policy outlines how we treat your personal data and how you can contact us about it.

Club Salad is a trading style of Salad Finance Limited ("we", "us" or "our"). Salad Finance Limited is a company registered in England & Wales. Our ICO registration number is ZA426089.

Introduction

This privacy policy describes how and why we might access, collect, store use and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Use Club Salad or visit any website, app or platform of ours that contains or links to this privacy policy.
  • Engage with us in other related ways, including any sales, marketing or events.

Reading this privacy policy will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

Information we collect

We collect and process personal information that you provide to us when you interact with our Services or communicate with us. The personal information we collect and process may include the following:

  • Contact information, including your name, email address, postal address and phone number.
  • Personal characteristics, including your date of birth, gender, ethnicity, nationality gender identity and similar information.
  • Household and relationship information, including marital status, number of children and similar information.
  • Financial information, including your bank account, credit card details, transaction history and similar information.

We collect certain information automatically when you use our Services. This information may include the following:

  • Technical information, including your IP address, device type, operating system, browser type, screen resolution, keyboard language, usage and similar information.
  • Behavioral information, including your clicks, activities under our Services and media platforms related to the Services, and similar information.
  • Analytic information, including information from service providers and media platforms regarding your behavior for analytical and research purposes.

We collect and process personal information provided to us by our third party account information supplier, Yapily Connect Ltd.

In order to make use of our core Services, we acquire your consent each time you want us to collect data from an account provider. The information we collect and process may include the following:

  • Financial information, including your bank account, credit card details, transaction history and similar information.

You may withdraw your consent at any time by navigating to the page associated with the account you have connected within your Club Salad account and removing access, or by contacting us or removing access by using the account provider's services.

Procesing your information

We process your information for a variety of reasons, including:

  • To deliver and facilitate the provision of our Services to you.
  • To communicate with you regarding our Services and your queries.
  • To provide updates, improvements, fixes, support and trend analysis.
  • For research and monitoring purposes to improve our Services.
  • To send marketing and promotional communications to you and determine their effectiveness
  • To protect the our interests and the vital interests of others, including defending against claims, investigating fraud, ensuring service security and individual safety.
  • To investigate Terms violations and comply with legal requirements.

Legal bases to process your information

We may rely on the following legal bases to process your information:

  • Consent. We may process your information when you have given us permission to use your personal information for a specific purpose.
  • Contract. We may process your information when we believe it is necessary to fulfil our contractual obligations to you or at your request prior to entering into a contract with you.
  • Legitimate interests. We may process your information to achieve a business interest and those interests do not outweight your own rights and interests.
  • Legal obligations. We may process your information to comply with the law.
  • Vital interests. We may process your information when we believe it is necessary to protect your vital interests or those of a third party.

We are generally the "data controller" under the General Data Protection Regulation (GDPR) and UK GDPR of the personal information described in this privacy policy. This privacy policy does not apply to information we process as a "data processor" on behalf of our clients.

Sharing your information

We may share your information with third party vendors, service providers, contractors or agents ("Third Parties") who perform services for us or on our behalf and require access to such information to do that work.

We may share personal information with the following categories of third parties:

  • Cloud computing services.
  • Data storage service providers.
  • Credit providers.
  • Credit brokers.

We also may need to share personal information in the following situations:

  • Business transfers. If we are involved in a merger, acquisition or sale of assets, your information may be transferred to the successor entity.
  • Affiliates. We may share information with our affiliates, in which case we will require those affiliates to honour this privacy policy. Affiliates include any parent company, subsiduaries, joint venture partners or other companies that we control or that are under common control with us.

Stance on third parties

Our Services may contain links to third party websites, apps, platforms and/or advertisements from third parties that are not affiliated with us. We do not make any guarantee regarding any such third parties and we will not be liable for any loss or damage from their use.

International transfers

Our servers are located in the United Kingdom and the United States of America. Your information may be transfered to, stored by and processed by us in our facilities and in the facilities of the third parties, with whom we may share your personal information with, in the United Kingdom and in other countries.

These countries may not have equivalent data protection laws to the United Kingdom, however we will take all reasonable steps to ensure that your information is treated securely and in accordance with this privacy policy.

We use the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third party service providers.

Data retention

We will only retain your information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. No purpose in this notice will require us keeping your personal information for longer than the period of time in which you have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your information and isolate it from any further processing until deletion is possible.

Data security

We have implemented appropriate technical and organisational measures designed to protect the security of any personal information we process.

Your rights

You may exercise your statutory rights in respect of the information we hold about you:

  • Review - you may request copies of any records we hold of you.
  • Correction - you may ask us to correct any information that we hold of you.
  • Deletion - you may ask us to delete any information where there is no reason for us to process it, where you have successfully objected to us processing it, where we have processed it unlawfully or where we must delete it to comply with local law.
  • Objection - You may object to us procesing your information where we (or our service providers) rely on a legitimate interest and in cases of direct marketing.
  • Restriction - you may ask us suspend procesing your information where you want to establish your information's accuracy, where our use is unlawful, where you require us to hold the data in order to establish, exercise or defend legal claims, or where you have objected to our use and we need to establish whether we have overriding legitimate grounds.
  • Transfer - you may ask us to transfer information provided to us under your consent or used in connection with performance of our contract with you to you or a third party.
  • Withdraw - where we rely on consent to process your information, you may withdraw consent.
  • Complaint - you have the right to make a complaint to the relevant regulator.

To exercise these rights, navigate to Settings within your Club Salad account or contact our Data Protection Officer at [email protected]. You will not have to pay a fee to access your personal information. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. We may also refuse to comply with your request in these circumstances.

We may request specific information from you to help us confirm your identity and ensure your right to access your personal information. This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

We will try to respond to all legitimate requests within one month, but it may take longer if your request is complex or if you have made several requests. We will keep you notified.

Cookies

We use cookies to improve your experience. Disabling or removing cookies may completely or partially disable the functionality and features they add to our Services. It is recommended that you leave on all cookies if you are unsure whether you need them in case they are used to provide a service that you use. You can prevent the setting of cookies or remove them by adjusting the settings on your browser (see your browser Help for how to do this).

We set the following cookies:

  • Login related cookies - we use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in whilst you navigate our Services. These cookies are typically removed or cleared when you log out.
  • Consent related cookies - we use cookies to remember that you have consented to our use of cookies. This prevents you from having to consent to our cookie use each time you use our Services. These cookies are typically removed or cleared when after a certain amount of time or when you clear your history (including your cookies).
  • Information related cookies - we use cookies to remember information you have given us. These cookies are typically removed after a short amount of time or when you clear your history (including your cookies).

Changes

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the bottom of this privacy policy.

Contacting us

You may contact our Data Protection Officer at [email protected] or by post to the following address:

Club Salad

Salad Finance Limited

49 Greek Street

London

W1D 4EG

England

Last updated on 13/11/2024